Part Time Retail Customer Service Representative

Role Based in New Britain

Snapshot

• Career Level: Junior / Trainee.
• Urgency: Immediate consideration in New Britain.
• Job Title: Part Time Retail Customer Service Representative
• Worksite: New Britain, CT
• Employer: Retail & Sales Group (Hiring in New Britain)
• This New Britain-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Retail & Sales Group team in New Britain, CT is growing.
• Benefit from working in New Britain, a key hub for the Retail Sales And Customer Service industry.

Compensation & Benefits

• Compensation: $21-$25/Hour (approx. $28.6k/Year)
• Benefits: A comprehensive benefits package is included.
• Clear growth pathways at our New Britain office.

Responsibilities

• This role centers on your professional skills within the Retail Sales And Customer Service space in New Britain.

Part Time Retail Customer Service Representative

About Retail & Sales Group

At Retail & Sales Group, we specialize in creating welcoming retail spaces that connect everyday shoppers with great consumer brands. We take pride in building talent from within and regularly promote our entry-level store team members into long-term leadership positions. When you embark on a career in part time retail customer service representative with Retail & Sales Group, you are joining you are joining a friendly store team that values internal promotion and offers flexible scheduling built around your school schedule or personal life.

Job Summary

We are looking for a welcoming Retail Customer Service Representative to work 15 to 25 hours per week on our sales floor. If you want a flexible shift schedule and a clear pathway toward supervisory growth, we would love to chat with you. You will serve as Part-Time, delivering the signature growth-focused customer champion that sets Retail & Sales Group apart in the retail sales and customer service.

Comprehensive Responsibilities

• Customer Assistance: Assist up to 40 shoppers daily using our POS terminal to process checkouts, handle returns, and answer product questions accurately.
• Inventory Restocking: Scan and restock 50 plus inventory items each shift utilizing handheld Zebra barcode scanners to maintain clean and full store shelves.
• Loyalty Enrollment: Enroll at least 10 new customers per week into our store rewards program by sharing membership benefits during checkout conversations.
• Store Maintenance: Execute opening or closing floor checklists twice weekly to ensure clean aisles, stocked registers, and accurate pricing labels throughout.

Industry-Leading Benefits & Salary

We provide practical perks and shift flexibility to support your personal growth and career momentum.

• Salary: $20.00–$25.00 per hour
• Internal Promotion Path: Access fast-track leadership growth where over 60 percent of our assistant store managers began in entry-level customer service roles.
• Flexible Hours: Set your weekly availability around college classes or a second job with shift options ranging from 15 to 25 hours.
• Store Discount: Enjoy a 30 percent discount on all store merchandise starting on your very first day on the sales floor.

Requirements & Qualifications

• Ability to work a flexible part-time schedule of 15 to 25 hours per week, including weekend or evening shifts.
• Demonstrated experience operating retail POS systems or cash registers in an active storefront environment.
• Strong communication skills with a proven ability to solve customer questions with patience and care.
• Physical capability to stand, walk, and move stock items weighing up to 25 pounds during shifts.